Aged care: why a rise in aged care complaints is good news
The first annual report from the Aged Care Complaints Commissioner has revealed 4,713 complaints were…More
Tagged: Aged Care Complaints Commission
Aged care: you can make your voice heard
Following our story on Opal Aged Care here last week, we received an email from…More
Opal Aged Care on 7.30 Report – why families need to speak up
With the ABC’s 7.30 program recently airing some damning allegations of abuse and neglect, this…More
Good news for residents and families: 90 per cent of aged care complaints being resolved within 30 days
There were 892 residential care complaints around Australia – most from families and representatives –…More
How to measure ‘quality of care’ in aged care homes and home care?
If you were to believe the media a large proportion of the 300,000 people who…More
Forget what the papers say – just two per cent of aged care complaints involve ‘abuse’
With a nursing home scandal seeming to be splashed across the media every week, it’s…More
Trusting the care delivered into your home
Just think about it. Every day right across Australia people are entering our homes to…More