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Make a difference – be an aged care volunteer

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The COVID-19 lockdowns meant that more than 70 per cent of volunteers in residential aged care were unable to assist because of visitor restrictions to protect seniors.

The Re-engaging Volunteers into Residential Aged Care Facilities (RACF) Program is an initiative of the Department of Health and Aged Care and delivered by the volunteering peak bodies.

The program has been established nationwide to provide non-clinical social and emotional support to older people living in RACFs and re-engage volunteers with the aged care sector.

Being a volunteer can bring meaning and purpose to your life, while increasing your self-esteem and wellbeing. Volunteering can also relieve stress, alleviate symptoms of depression and improve your relationships.

What is a volunteer?

Volunteering is spending time willingly to help someone else without being paid. It can be formal or informal. Formal volunteering usually takes place through a charity, other Not for Profit or community organisation, such as a residential aged care operator.

Volunteering Victoria CEO Scott Miller said volunteers have the opportunity to make a real difference in the lives of the elderly community.

“The data clearly shows that a sense of social engagement and companionship has a meaningful impact on the quality of life and mental wellbeing of our most vulnerable citizens,” he said.

“We welcome this program as key part of the holistic care our most important citizens deserve.”

All volunteers are required to undergo a cost-covered police check and show proof of COVID and flu vaccinations.

To find out more about the Re-engaging Volunteers program, click here.

A practising aged care physiotherapist for the past 13 years, Jill has worked in more than 50 metropolitan and regional aged care homes. She has also toured care facilities across the US and Africa. She is a passionate advocate for both the residents in aged care and the staff that serve them.


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