The Department of Health and Aged Care is urgently reviewing the Aged Care Quality Standards.
Organisations providing Commonwealth subsidised aged care services are required to comply with the Aged Care Quality Standards.
The Aged Care Quality Standards are meant to help seniors feel secure and supported, give families confidence that their loved ones are looked after, and ensure that aged care providers and workers know what is expected of them, whatever their size, location or offering.
The Quality Standards are made up of eight individual standards:
- Consumer dignity and choice
- Ongoing assessment and planning with consumers
- Personal care and clinical care
- Services and supports for daily living
- Organisation’s service environment
- Feedback and complaints
- Human resources
- Organisational governance
Organisations are assessed on their ability to provide evidence of their compliance with, and performance against, the Quality Standards.
“We want to hear your views on the strengthened Quality Standards, because we understand that quality aged care means different things to different people,” says the Department.
“Through public consultation we aim to test key concepts and seek feedback on any gaps or opportunities to clarify expectations in the Quality Standards.
“This will inform the final report on the strengthened Quality Standards to Government by the end of 2022. Public consultation will occur over six weeks commencing 17 October and concluding 25 November. There will be opportunities to engage via a webinar, surveys and focus groups.”
For more information and to have your say, click here.
