Masks have become a necessary part of day-to-day life during COVID-19.
But they have made some elements of life a little more difficult – such as trying to recognise the person behind them.
Catholic Healthcare’s Mockler House in Mona Vale noticed some residents were having trouble recognising staff, and came up with an innovative solution – pinning photos of their smiling faces to their clothes!
“The staff cannot communicate as well with the residents when wearing their masks. Facial expressions and cues are important parts of how we communicate, our faces convey emotions and make social interactions easier,” said Residential Manager of George Mockler House, Lindal Jeffreys.
“The photos are a great idea. They bring some humour, create fun and connection, break down the ‘barrier’, are visual and innovative. The residents also appreciate our beautiful smiling faces.”
All George Mockler House staff have embraced the idea, and it’s made life much easier for residents.
We think it’s a lovely initiative – well done!
